Mindee-BOT

Mindee-BOT Community => General Discussions => Topic started by: ph008 on May 20, 2014, 07:01:48 am

Title: I have a question
Post by: ph008 on May 20, 2014, 07:01:48 am
My account Loay have been hack like i say for many days and the hacker change the email too, if the hacker say itself on chat that he hack the account and i take a picture of it and if i send to admin, do they will help me even if the email have change ? The hacker is Rayman from world 27
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 07:15:35 am
If someone want i will post the picture here
Title: Re: I have a question
Post by: Evens on May 20, 2014, 07:38:50 am
What do u mean??
Ur char at tibiame??
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 07:39:28 am
Yes my TibiaMe char
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 07:40:08 am
My char was (Loay) lvl 46 (now 47 the hacker lvl up it) at world 27
Title: Re: I have a question
Post by: Evens on May 20, 2014, 07:43:33 am
Do you have PIN??
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 07:45:13 am
I don't know if the hacker have change it or not, if he change the email he could have change that to..
Title: Re: I have a question
Post by: Evens on May 20, 2014, 07:52:13 am
This is copy of email when i contact support@tibiame because char of my friend has been hacked.

Dear TibiaME player,
Thank you for your request.
We are sorry to hear that you have
 been hacked.
As you have a confirmed
recovery
contact, please visit the Support section
 on our web- or wapsite and select
"I
lost my password."
Enter your character name, world number and the
 email you have
 set as recovery contact.
If your data
matches, a link with a confirmation
 code
will be sent to the recovery contact.
Click on the link to confirm your
request.

Once you have done this, you will
receive an email with your new
password.
Please
understand that you cannot recover this character if you do not have access
 to the
set recovery contact. Also, I am sorry
to say that we cannot compensate you
for
any items that were taken by the hacker.
To prevent getting hacked in the
future, please follow these three
security hints
from now:

1. Make sure to keep your PIN secret at
all times to protect your character
against getting hacked.
2. Game masters, moderators or other
 CipSoft personnel will never contact
you
in game by forum or letter and ask for
your login details!
3. There is no such thing as free
premium or Platinum! 
Either you have
 to
participate in a contest by CipSoft or by
an official fansite or reseller, or you
have to buy it normally.
Kind regards,

GM-Sidnia

TibiaME Customer Support
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 07:54:52 am
Ok so even if the hacker say that he hack it, they don't even help ?
Title: Re: I have a question
Post by: Evens on May 20, 2014, 07:58:08 am
Yes, because i send a screenshoot to GM but look that respond.
:D
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 08:00:18 am
Sorry to say but did they are stupid ? They let the hacker have the account and they don't even help the player even if the player have proof they have been hack, i lost my char and as now im not able to have it back or find another one around what i was having..
Title: Re: I have a question
Post by: Evens on May 20, 2014, 08:45:20 am
Hacker cant change ur recovery contact (email)
if u dont give your name char, your password, and your PIN to hacker.
Let see,,,
If you give a key of your car to stranger, and then your car has been stolen, thats your fault...
And you think an assurance company will pay some money to you??
I dont think so. :)
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 08:48:30 am
That account have been give to me long time ago (lvl 15) And the recovery email was the old owner email, his email have been hack and i lost it like that, i don't give my infos.. Im not stupid.. I have try to change the email i ws having the pin but i forgot to activate it in my email.. I still have the email for that but the link don't work anymore..
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 08:49:43 am
Actually the old owner got his own new account hack to by probaly the same guy, we both lost our account because he have been hack, but i was stupid to not confirm the email still..
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 08:57:46 am
It not TibiaMe admin fault if i have been hack, but at least they should try to help i think
Title: Re: I have a question
Post by: MegaMind on May 20, 2014, 10:40:18 am
I don't know if the hacker have change it or not, if he change the email he could have change that to..
go rest, ill look for an account for u, i wont take a long, DON4T WAIT ME! U GO SLEEP AND ACT NORMAL OK?
Title: Re: I have a question
Post by: MegaMind on May 20, 2014, 02:35:51 pm
ph008 now ---> http://thebest404pageever.com/swf/011.swf
Title: Re: I have a question
Post by: Master Roshi on May 20, 2014, 03:44:15 pm
i say you so,forget about this small lvl he just 47lvl,and with bot u can fast up.
Title: Re: I have a question
Post by: ph008 on May 20, 2014, 06:47:27 pm
It all ok now thanks to Star i have and new account :D
Title: Re: I have a question
Post by: kakoo on May 22, 2014, 10:46:42 am
ph008 now ---> http://thebest404pageever.com/swf/011.swf

he he he.. :D I laughed out loudly after watching this ;D ;D ;D